These Terms & Conditions ("Terms") apply to your use of the Super Moving Box website and the purchase of products from us.
In these Terms, "we", "us" and "our" refer to Nordalis Group Pty Ltd — trading as Super Moving Box (ABN 33 694 503 672).
We operate our online store at supermovingbox.com.au and process payments securely via Stripe.
By accessing our website, browsing our store, or purchasing products from us, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use this website.
You must be at least 18 years old, or the age of majority in your place of residence, to place an order.
You agree that all information you provide, including billing, payment, and delivery details, is accurate, current, and complete. You are responsible for ensuring delivery information is correct at checkout.
We take reasonable care to ensure product descriptions, images, and specifications are accurate. However, product colours, appearance, dimensions, and packaging may vary slightly due to screen settings, manufacturing tolerances, or product updates.
Products may be purchased for personal, business, or resale use unless otherwise stated.
All product descriptions, specifications, pricing, and availability are subject to change without notice.
Our products are designed for normal household and commercial packing and moving use. Product lifespan, strength, and reusability depend on handling, loading weight, storage conditions, and environmental exposure (including moisture).
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion, including where:
An order is not accepted until payment is received and the order is confirmed. Once an order has been accepted, we may be unable to cancel or modify it.
For pre-order items, an estimated delivery date will be clearly stated at the time of purchase. This date is an estimate only. If a material delay occurs, we will notify you as soon as reasonably possible.
If we cancel or change an order, we will attempt to notify you using the contact details provided.
All prices are displayed in Australian dollars (AUD).
Prices do not include delivery fees unless expressly stated.
We reserve the right to correct pricing errors and cancel orders affected by such errors, even after an order confirmation has been issued.
You warrant that you are authorised to use the payment method provided and that all charges will be honoured.
Orders are fulfilled by our team or selected logistics partners, depending on your location.
Delivery timeframes are estimates only and are not guaranteed. We are not responsible for delays caused by incorrect delivery information, access issues, or events outside our reasonable control.
Risk of loss passes to you once delivery is completed to the address provided, subject to your rights under the Australian Consumer Law.
Returns, refunds, and remedies are governed by our Refund Policy, which forms part of these Terms.
Nothing in these Terms limits or excludes your rights under the Australian Consumer Law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
Payments are processed securely by Stripe, Inc. By completing a purchase, you agree to Stripe's terms of service. Super Moving Box does not store your full payment card details.
Any purchases you make are made directly with Super Moving Box. Stripe is not responsible for any aspect of the sales between you and us, including product quality, delivery, or refunds.
All content on this website, including text, images, graphics, logos, and product designs, is owned by or licensed to Super Moving Box and is protected by Australian and international intellectual property laws.
You must not reproduce, distribute, modify, or use any content without our prior written consent, except as permitted by law.
To the extent permitted by law, we exclude liability for indirect or consequential loss, including loss of profit, loss of business, or loss of opportunity.
Where liability cannot be excluded under the Australian Consumer Law, our liability is limited, at our option, to the replacement of goods, repair of goods, or refund of the purchase price.
We collect, use, and disclose personal information in accordance with our Privacy Policy, which forms part of these Terms.
By using our website, you acknowledge that your personal information may be handled by our service providers (including Stripe for payment processing) for the purpose of providing our services.
We reserve the right to correct any errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, delivery fees, transit times, or availability at any time without notice.
We may suspend or terminate access to our website or services at our discretion, without notice, if you breach these Terms.
Termination does not affect any rights or obligations accrued prior to termination.
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be severed and the remaining provisions will remain in full force and effect.
These Terms are governed by the laws of New South Wales, Australia. You submit to the exclusive jurisdiction of the courts of New South Wales.
We may update these Terms from time to time. The current version will always be available on our website. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
Super Moving Box
Email:
ABN: 33 694 503 672
Registered for GST