Nordalis Group Pty Ltd, trading as Super Moving Box ("Super Moving Box", "we", "us", "our") operates this website and online store, including all related information, content, features, tools, products and services (the Services).
We are committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, hold, use and disclose your personal information when you access or use our Services or otherwise interact with us.
If there is any inconsistency between this Privacy Policy and our Terms and Conditions, this Privacy Policy prevails to the extent of that inconsistency in relation to personal information.
By using the Services, you acknowledge that you have read and understood this Privacy Policy.
"Personal information" has the meaning given in the Privacy Act 1988 (Cth): information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in a material form or not.
Depending on how you interact with us, we may collect the following types of personal information:
We do not collect sensitive information unless required by law. Personal information collected is only used for the purposes described in this Policy.
We collect personal information:
If you do not provide required personal information, we may be unable to supply products or services or communicate with you effectively.
We use personal information for purposes reasonably necessary to operate our business, including to:
You can opt out of marketing communications at any time by clicking "unsubscribe" in emails or contacting us directly.
We may send you marketing communications by email if permitted by law. We will only send marketing communications if you have opted in or consented. You may opt out at any time.
We may disclose personal information to:
We take reasonable steps to ensure third parties handle personal information in accordance with applicable privacy laws.
Some service providers (including Stripe for payment processing) may store or process personal information outside Australia. Where this occurs, we take reasonable steps to ensure overseas recipients handle personal information consistently with the Australian Privacy Principles.
We use cookies and similar technologies to operate our website and analyse usage.
You can disable cookies in your browser settings, although this may affect site functionality.
We may use analytics services (such as Google Analytics) to collect de-identified usage data.
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access.
No system is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law (including record-keeping obligations).
You may request access to, or correction of, the personal information we hold about you by contacting us.
We will respond within a reasonable timeframe and in accordance with the Privacy Act.
We do not ordinarily charge for access or correction requests.
Our Services are not directed to children, and we do not knowingly collect personal information from individuals under 18 years of age.
If you have a complaint about how we handle personal information, please contact us using the details below.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
We may update this Privacy Policy from time to time. Any changes will be published on this website with the updated date.
Nordalis Group Pty Ltd, trading as Super Moving Box